Refund policy
Return & Refund Policy (BeeLooks)
At BeeLooks, customer satisfaction is our priority. If you are not satisfied with your purchase, you may request a return or refund under the conditions below.
Returns
- Returns are accepted within 7 days of receiving the product.
- Item must be unused, undamaged, and in original packaging.
- Certain items (sale products, personal use items) may not be eligible for return.
Refunds
- Once we receive and inspect the returned item, we will notify you.
- Approved refunds will be processed within 5–10 business days via the original payment method or bank transfer.
Non-Refundable Cases
- Used or damaged items
- Items without original packaging
- Late return requests after 7 days
Exchange
We only replace items if they are defective or damaged.