Refund policy

Return & Refund Policy (BeeLooks)

At BeeLooks, customer satisfaction is our priority. If you are not satisfied with your purchase, you may request a return or refund under the conditions below.

Returns

  • Returns are accepted within 7 days of receiving the product.
  • Item must be unused, undamaged, and in original packaging.
  • Certain items (sale products, personal use items) may not be eligible for return.

Refunds

  • Once we receive and inspect the returned item, we will notify you.
  • Approved refunds will be processed within 5–10 business days via the original payment method or bank transfer.

Non-Refundable Cases

  • Used or damaged items
  • Items without original packaging
  • Late return requests after 7 days

Exchange

We only replace items if they are defective or damaged.